IPTV problems, solved
These are the issues our support team actually deals with every day, written up properly. Most take under two minutes to fix once you know which of the causes you are looking at.
Not sure whether the fault is yours or ours? Check service status first.
IPTV Black Screen: Why Channels Load But Do Not Play
Channel list loads but you get a black screen or endless spinner? Here are the real causes in order of likelihood, and how to fix each one in under two minutes.
FixXtream Codes Not Working: Login Failed & Connection Errors
Invalid username or password, unable to connect to server, or authentication failed? Here is what each Xtream Codes error actually means and how to fix it.
FixM3U vs Xtream Codes: Which Should You Use?
M3U playlist or Xtream Codes API? What each one actually is, why the EPG behaves differently, and which to choose for your player and device.
FixFirestick Downloader Not Working: Install Blocked or App Missing
Downloader missing, install blocked, or the APK will not open on Firestick? Every cause and fix, including the hidden Developer Options menu on newer Fire OS.
FixIBO Player Pro: Playlist Expired or Trial Ended
Seeing Current Playlist Expired, trial ended, or a device that will not activate on IBO Player Pro? What each message means and exactly how to resolve it.
FixIPTV EPG Not Working: Blank or Wrong TV Guide
TV guide empty, showing the wrong programmes, or stuck hours out? Every cause of a broken IPTV EPG and how to fix each one, on any player.
Device setup guides
If you have not installed yet, start with the setup guide for your device — Firestick, Samsung, LG, Android, iPhone, Windows, Formuler, Xbox and Roku.
Support that actually replies
Live chat and WhatsApp, 24/7. Test the service free for 24 hours first if you are not a customer yet.